Overview
European ecommerce offers unmatched growth potential with unified markets and standards, strong fintech integration, and wide adoption of mobile and social commerce. But along with accelerated growth comes increasing regulatory complexity across markets, logistics and return costs, and tech and talent gaps – as experienced by our client, one of the leading online marketplaces in Europe.
Challenges
As sales ramped up across EU on multiple ecommerce platforms, the client faced challenges, including:
- Increasing errors in reconciliation and delayed collections
- Complex returns/refunds complicating reconciliation
- Multi-GAAP consolidation
- Multi-jurisdiction tax & audit hurdles
- Cross-region sales tax compliance
Solution
We crafted a bespoke solution that optimized the F&A process – processing millions of records seamlessly, with unmatched scale and efficiency. Processes covered include:
- Accounts Payable
- Accounts Receivable
- Accounting and Reporting
- Tax and Audit Support
Outcome
We were able to accelerate operational outcomes and strategic goals for the European ecommerce major, delivering:
- 44% lower costs (€345K saved)
- 40% faster reconciliations
- 90% fewer errors
- 43% fewer complaints
- +15% strategic time
- 25%+ productivity boost
Download the case study to see how a structured F&A outsourcing model supports cross-border growth, operational efficiency, and finance scalability.