Raajiv manages worldwide operations for i-CARS (Customer Acquisition & Retention Solution) & i-Data (Database Management solutions) at Datamatics Business Solutions Ltd. His significant role in offshore delivery of multiple business units for large accounts has resulted in exponential growth of the global workforce, revenue and market share.
He has over 17 years of industry knowledge in end-to-end Business Process Operations (BPO) and consultative selling across the US, UK, Philippines and India. While he understands the benefits of scale, he is equally aware of the minute details of customers’ needs. He has honed his leadership skills and expertise in operations at Sitel, Affinity Express and Genpact.
Raajiv is a Commerce Graduate from Calcutta University and has further completed his Leadership Management course from Harvard Business School, United States.