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Case Study

Automating Order to Cash improved process accuracy by 35% while reducing DSOs for a large manufacturer.

Client Situation

  • Decentralized & inconsistent O2C processes
  • Increased DSO & cost escalations
  • Manual & erroneous cash application
  • High levels of customer dissatisfaction

Our Solution

  • Specialized credit and collections system with an automated cash application solution
  • Automation to receivables to reduce open AR and boost cash flows
  • Workflow tools for transparency and controls
  • Enhanced operating model for proactive management of invoicing quality issues, initiatives and management of change requests
  • DSOs reduced by 5 days and accuracy improved by 35%

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